Total Tech’s Managed Services lets you focus on your business, while we take care of your technology. We provide proactive IT Support with no surprises.
Total Tech maintains a 24×7 Network Operations Center so that you don’t have to. Our support team continuously monitors your network, internet, and server infrastructure to identify and resolve issues before they impact your organization.
Consistent Flat Fee
Consistent Flat Monthly Rate
No surprises. Our managed services agreement gives you a predictable, flat-rate monthly cost for experienced 24×7 IT support.
Proactive Support and Guidance
Our comprehensive solution includes 24×7 Service Desk support, Network, Internet, and Server Monitoring, dedicated IT management, Data Security, and proactive planning and reporting.
Monthly Strategic & Budgetary Planning
Monthly strategic planning meetings with your CIO to optimize how every “technology” dollar is spent.
Every Managed IT Services customer has a dedicated CIO, with real world business experience, to ensure your IT supports your business goals.
Customer Satisfaction Tracking
The performance of your IT should be measurable. After each Service Desk ticket is resolved, a customer satisfaction survey is sent. We share the survey reports with you and use responses to improve our service.
Keep Your Systems Running
Why risk downtime? We’ll make sure it never happens