Residential IT Solutions

Getting the support you need when you need it!

Total Tech’s residential support services are here to keep your desktops’ security and performance up-to-date and running smoothly.  We provide operating system updates, software installation and updates, PC performance tuning, desktop security, and troubleshooting and repair.

  • Operating system updates – We take care of updating your desktops’ operating systems by installing the latest updates and security patches as they become available.
  • Hardware installation – Whether you want a new video card or looking to upgrade memory in your older computer.
  • Software installation and updates – Whether your desktops run legacy applications or business productivity software such as Microsoft Office, software must be installed and configured as well as periodically updated.
  • PC performance tuning – Let Total Tech optimize your desktops for improved performance – and improved employee productivity.
  • Networking (Internet) – Let us setup your connection or troubleshoot why it is not working as expected.
  • Security – Due to the numerous security threats on the Internet and coming in via email, desktops must be secured with antivirus and anti-spyware software. We install sophisticated security software that can block threats in real-time, block phishing attempts, and more. Because it’s not practical to rely on individual users to update antivirus definitions, we make sure each desktop is updated as well as run regular scans to ensure that any malware that may have gotten past the initial defenses is found and removed.
  • Troubleshooting and repair – Whether a desktop’s hard drive has failed or software and components are conflicting with each other, computer problems are often difficult to diagnose. Our technicians are skilled at diagnosing and troubleshooting computer problems as well as making the appropriate repairs.

We offer many plans and packages that are adjustable to meet the ever changing demands of your business.  Contact us today and learn what plan is the best for you and your budget.

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